Terms of service

Terms & Conditions

Effective Date: 14 July 2025
Business Address: Shop 5, Coricom Building, Ramesh Gautama Road, Ngara, Nairobi, Kenya

Welcome to Mama Zaza’s! By accessing or using our website, you agree to the following terms:

1. Products & Orders
All our cookies are freshly baked per order. Once confirmed, orders are processed immediately and may not be modified or canceled.

2. Payments
All prices are listed in KES. Payments are handled securely through third-party gateways such as Pesapal. We do not store card information.

3. Delivery
We offer same-day or next-day delivery within Nairobi. Fees are calculated based on zones during checkout.

4. Intellectual Property
All content on the site is owned by Mama Zaza’s and may not be reproduced without written consent.

5. Allergy Disclaimer
Please read ingredient lists carefully. Mama Zaza’s is not liable for allergic reactions.

6. Modifications
We may update these terms occasionally. Continued use of the site means acceptance of current terms.