Privacy policy

Privacy Policy

Effective Date: 14 July 2025
Business Address: Shop 5, Coricom Building, Ramesh Gautama Road, Ngara, Nairobi, Kenya

At Mama Zaza’s, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, place an order, or contact us.

Information We Collect:

  • Name, email, phone number, and delivery address

  • Payment details (processed securely via third-party gateways like Pesapal)

  • Technical and device data for analytics (e.g., IP address, browser type)

How We Use Your Information:

  • To process orders and facilitate delivery

  • To provide customer service and support

  • To improve our website and shopping experience

  • To communicate promotions or order updates (if opted in)

Data Security:
We follow best practices to keep your information safe. We never sell or rent your personal data.

Cookies:
We use cookies to enhance browsing experience. You may disable cookies in your browser if you prefer.

Your Rights:
You can request access to, update, or delete your personal data by contacting us at info@mamazazas.com.